Privacy Policy

This Privacy Policy explains how Parental Tool（“Parental Tool,” “we,” “us,” or “our”）collects, uses, maintains, and discloses information from users (“User” or “Users”) of the website https://www.parentaltool.com（the “Site”），as well as from parents or legal guardians who use Parental Tool’s products and services（the “Service”）。This Service is designed exclusively for parents and legal guardians to monitor the devices of their minor children. By accessing or using the Site, you agree to the terms described in this Privacy Policy.

Information We Collect

Personally Identifiable Information

We may collect personally identifiable information when Users voluntarily provide it, including but not limited to when they:

• Register an account
• Place an order
• Subscribe to newsletters
• Respond to surveys
• Fill out forms
• Contact customer support

The types of personally identifiable information we may request are:

• Full name
• Email address
• Mailing address
• Telephone number
• Payment and billing information
• Account credentials
• Other information necessary to provide the Service

Users may browse certain parts of the Site anonymously. Providing personal information is voluntary; however, refusal to supply certain information may limit access to specific features, such as purchasing a subscription or accessing the control panel.

Device and Monitoring Data (Child’s Device)

As a parent or legal guardian, when you install or configure the Service on a minor child’s device, the Service may collect and transmit the following categories of data to your private control panel:

• SMS and call logs: incoming and outgoing text messages, sender/recipient numbers, call details
• Location data: GPS location, route history, addresses, stops, and duration
• Messaging app data: messages and activity from supported third-party apps (e.g., WhatsApp, Snapchat, Facebook Messenger, Instagram), to the extent permitted by the child’s device platform and the app’s own policies
• Keystroke data: keys pressed on the child’s device keyboard
• Screen recordings: recordings of on-screen activity
• Call recordings: audio recordings of calls made to and from the child’s device, where legally permitted
• Email data: sent and received emails, timestamps, and message history
• Internet activity: browsing and search activity
• Media files: images, videos, and audio files sent, received, saved, or deleted
• Installed app activity: app names and usage information

We do not knowingly collect this data from any device other than a minor child’s device, and we require Users to confirm that they are the parent or legal guardian of the child whose device is being monitored.

Non-Personally Identifiable Information

We automatically collect non-personally identifiable information when Users interact with the Site, including:

• Browser type and name
• Device type
• Operating system
• Internet service provider
• Technical connection details
• General usage data

We use this information to understand how the Site is used and to improve functionality and performance.

Cookies and Tracking Technologies

The Site may use cookies to improve the User experience, including to remember preferences, track Site usage, and enhance functionality. Users can configure their browsers to refuse cookies or be notified when cookies are sent. Disabling cookies may cause certain Site features to function improperly. We do not use cookies or tracking technologies to serve targeted advertising to children, and we do not permit third-party behavioral tracking of children through the Service.

How We Use Your Information

Parental Tool may collect and use personal information for the following purposes:

• Service Delivery: To provide the monitoring features requested by the parent or guardian through the control panel
• Customer Support: To respond to inquiries and provide assistance
• Account Management: To manage subscriptions, process payments, and send service-related notices
• Service Improvement: To enhance products, services, and user experience
• Legal Compliance: To comply with applicable law and enforce our Terms of Service

We do not sell, rent, or trade personal information—including children’s data—to third parties. We do not use children’s data for targeted advertising.

Children’s Privacy and COPPA Compliance

This Service is intended for use by parents and legal guardians. Children do not create accounts, do not interact directly with Parental Tool, and do not provide personal information to us directly. All data from a child’s device is collected at the direction of the parent or guardian and is accessible only through the parent’s or guardian’s private account.

In compliance with the Children’s Online Privacy Protection Act（COPPA）and the FTC’s COPPA Rule:

• Verifiable parental consent: Before activating monitoring on a child’s device, we require the User to certify that they are the parent or legal guardian of the child and to provide verifiable consent as required by applicable law.
• Direct notice to parents: We provide a direct notice explaining what data is collected from the child’s device, how it is used, and the categories of third parties (if any) that receive it.
• Limited collection: We collect only the data reasonably necessary to provide the monitoring features the parent has activated.
• No conditioning of participation: A child’s participation in any activity is not conditioned on disclosing more information than is reasonably necessary.

If you believe that a child’s data has been collected without proper parental consent, contact us immediately at privacy@parentaltool.com, and we will take prompt steps to delete it.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, and in accordance with our written data retention policy.

• Account data is retained while the account remains active and for a reasonable period thereafter to comply with legal and billing obligations.
• Monitoring data from a child’s device is retained in the parent’s control panel according to the subscription settings and is deleted or made inaccessible when the subscription ends, when the parent deletes the data, or when the account is closed, unless a longer retention period is required by law.
• We do not retain children’s personal information indefinitely. Upon a verified parent’s request, we will delete the child’s data within a reasonable time, subject to any legal retention obligations.

Data Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect personal information, account credentials, and monitoring data against unauthorized access, alteration, disclosure, or destruction. Data transmitted between the child’s device and our servers is encrypted. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Sharing and Disclosure

We do not sell, rent, or authorize the use of personal information by third parties for their own marketing purposes. We may share information only in the following limited circumstances:

• Service providers: Trusted business service providers who assist us in operating the Site or delivering the Service（e.g., payment processors, hosting providers），under confidentiality obligations and prohibited from using the data for other purposes.
• Legal matters: To comply with the law or legal process; to enforce and investigate potential violations of our Terms of Service; to investigate potential fraudulent activities; or to protect the rights, property, or safety of Parental Tool, its employees, its customers, or the public.
• Business transfer: In the event of a merger, acquisition, assignment, or liquidation involving Parental Tool, User information may be transferred to the new owner or successor, subject to this Privacy Policy.

Links to Other Sites

The Site may contain links to third-party sites and services. Parental Tool does not control these sites and is not responsible for their privacy or customer service policies. Any interaction with third-party sites is governed by their respective privacy policies, and we encourage Users to review those policies before submitting personal information.

Opt-Out and Data Modification

You may opt out of marketing emails by clicking the unsubscribe link in each email or by contacting us directly. To update or delete your account information, or to request deletion of data collected from a child’s device. Requests may take up to 30 days to process, subject to legal retention requirements.

Changes to This Privacy Policy

We may modify this Privacy Policy at any time. We will post any changes on the Site and update the “Last updated” date. If any change materially expands our use of personal information, we will post notice in advance of the change taking effect. Continued use of the Site after changes are posted constitutes acceptance of the revised policy. If you object to the changes, contact us and we will address your previously collected information as described above.

Your Acceptance of These Terms

By using this Site, you signify your acceptance of this Privacy Policy and our Terms of Service. If you do not agree, please do not use the Site.

Contact Us

If you have questions about this Privacy Policy, or wish to update, delete, or request removal of personal information, contact us:

USA (toll-free):+1 855 896 00 41

Brasil (ligação gratuita):+55 800 591 51 00

France (national):+3 397 073 81 15

Türkiye (ulusal):+90 212 922 34 86

México (llamada gratuita):+52 800 461 04 54

Italia (nazionale):+39 064 521 73 43